Tweedleologies

• Size: A5, 148 x 210 mm (5.8 x 8.3 inches)

• 12 pages

• RISO printed on MetaRough Warmwhite paper, 120gr

We want you to love your comics, zines, and Tweedlemerch! If something isn’t right, we’re here to help.

1. Returns

You can withdraw from most online purchases within 14 days of receiving your order, without giving a reason.

To make a return, notify us within those 14 days. Please send the item back within 14 days of notifying us.

Items should be returned unused, with tags and original packaging where applicable. You may inspect items as you would in a shop. If an item is handled beyond what is necessary for inspection, you may be responsible for any resulting loss in value.

Some legally defined exceptions may apply, such as personalised goods.

2. Refunds

Approved refunds will be issued to your original payment method.

For eligible withdrawals, we will refund the item price and the cost of standard delivery, as required by law. Additional costs for premium delivery are not refundable where the law permits this.

Refunds are generally made within 14 days of receiving your withdrawal notice. We may withhold the refund until we receive the returned goods or proof that you have sent them back, whichever happens first, as permitted by law.

3. Return Shipping

Change-of-mind returns: You pay the direct return shipping costs, provided this was clearly communicated before purchase.

Faulty, damaged, or incorrect items: We cover the appropriate return costs and provide the remedy required by law.

Please contact us before returning a faulty or damaged item so we can help arrange the return.

4. Faulty or Damaged Items

If your order arrives damaged, faulty, or different from what you ordered, please contact us with your order number and details of the problem.

Depending on the circumstances, you may be entitled to a repair, replacement, price reduction, or refund under applicable consumer law. Your statutory rights are not limited by this policy or by the 14-day change-of-mind period.

5. How to Contact Us

Write to: Iris Christidi [IX] Tweedlecomix

Email: miaw@tweedlecomix.com

Return address: Bänschstraße 35, 10247 Berlin, Germany

Please include your order number and let us know whether you're requesting a change-of-mind return or reporting a faulty item.

Nothing in this policy affects your mandatory consumer rights under applicable German or EU law.

We want your comics, zines, and Tweedlemerch to reach you safely! Here’s everything you need to know about our shipping process.

1. Order Processing

Orders are processed within 3-5 business days after payment is confirmed, excluding weekends and public holidays.

During busy periods, launches, or special releases, processing may take a little longer. If there’s a significant delay, we’ll do our best to keep you informed.

2. Shipping Destinations

We currently ship to Germany / the EU / selected international destinations.

If your country isn’t available at checkout, please contact us and we’ll let you know whether shipping can be arranged.

3. Shipping Costs

Shipping costs are calculated at checkout based on your delivery destination and selected shipping method.

Any applicable shipping charges will be displayed before you complete your purchase.

4. Estimated Delivery Times

Estimated delivery times begin once your order has been dispatched.

Germany: 1–5 business days

Other EU countries: 3–10 business days

International orders: 7–14 business days

These are estimates, not guaranteed delivery dates. Delivery may take longer during busy periods or due to circumstances outside our control.

5. Tracking Your Order

Unfortunately tracking is unavailable for standard shipping method, unless specifically required at extra cost. Please contact us to specify if you wish to add tracking to your shipping and we’ll send you a tracking link or number once your order has been dispatched.

Please check your tracking information for the latest delivery updates.

6. Packaging

We take care when packing comics, zines, and merch to help protect them during transit. We aim to ensure your order arrives in the best possible condition.

7. Delayed, Lost, or Damaged Deliveries

If your order hasn’t arrived within the expected delivery window, please contact us at the email address below.

If your parcel arrives damaged or an item is missing, let us know as soon as possible and include your order number and any helpful photos.

We’ll investigate the issue and work with you to find an appropriate solution.

Your statutory consumer rights remain unaffected. Where applicable, we remain responsible for the goods until you or your nominated recipient takes physical possession of them.

8. Incorrect Shipping Information

Please double-check your delivery address before placing an order.

If you notice an error, contact us as soon as possible. We’ll try to update the address if your order hasn’t already been dispatched, but changes cannot be guaranteed once shipping is underway.

9. Customs and Import Chargesà

For deliveries outside the EU, customs duties, import taxes, or other charges may apply depending on the destination country.

10. Contact Us

Questions about shipping or your order? We’re happy to help.

Write to: Iris Christidi [IX] Tweedlecomix

Email: miaw@tweedlecomix.com

Thank you for supporting our shop and the comics, zines, and Tweedlemerch we love to share!